SHIPPING POLICY

Christmas Delivery Dates

To ensure you get your active fits in time for Christmas follow the table below;
 Sending to/from metro only Standard Post Express Post
Within Australia (exc. WA & NT) 17th December 20th December
WA 14th December 19th December
NT 13th December 19th December

For deliveries to regional areas please allow extra time. For international orders please see the Australia Post Cut-Off dates here.

Fulfillment Delays during the Holidays

From December 21 to January 8th we are operating on skeleton staff whilst our team takes a much needed break. Any orders placed between these dates will be dispatched as soon as possible. We apologise for any inconvenience.

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Australian Orders

WHAT SHIPPING METHODS ARE AVAILABLE?
Flo Activewear uses Australia Post Parcel Post for all Australian Orders.
  • Our standard shipping rate is $9.95 for orders under $120.00
  • Our express shipping rate is $14.95
  • We offer free delivery for all orders over $120.00 Australia wide
HOW LONG WILL IT TAKE TO GET MY ORDER?
Orders are dispatched within 2 business days of receipt and delivery times are estimated at between 3 and 10 business days. All parcels are delivered to your nominated delivery address using Australia Post so please ensure the correct delivery address details are supplied. If no one is available to accept delivery, a card will be left for you to collect your parcel from your nearest post office or pick up location.

Note that delivery times are estimates only and Flo Activewear is not responsible for late deliveries or loss or damage relating to late deliveries.

CAN I TRACK MY PARCEL?
Upon processing of your order you will be provided with an Australia Post tracking link.

Flo Activewear cannot be held responsible for undelivered items and enquiries on the delivery of your item should be directed to Australia Post Customer Service. Visit Auspost.com.au for contact details.


International Orders

DO YOU SHIP INTERNATIONALLY?
International orders are welcome and we offer competitive delivery rates. Orders are sent via Australia Post Air Mail.

Please note that some countries may apply taxes and duties on parcels. The recipient is responsible for any and extra charges. Free shipping does not apply to international orders.

HOW LONG WILL IT TAKE TO GET MY ORDER?
Flo Activewear dispatches orders within 2 business days of receipt. The estimated international delivery time is between 10 – 15 working days from date of payment.

For a more accurate delivery time for your location please check the Auspost.com.au website

Flo Activewear cannot be held responsible for undelivered items and enquiries on the delivery of your item should be directed to your local postal service.

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